• Guven Metal, ss316 stainless steel cothode wire, metal powders of high quality turkey, metal wool, concrete reinforcing fiber (steel fibers) is a firm producers and traders.
• Guven Metal, is aware about the importance and vitality of the quality and service given to the customers. This is the reason Güven Metal stands strong and with confidence , since our customers are always assured that both the metal fiber and metal powder produced by using the highest quality and tecnology.
• Guven Metal, is at the customers’ disposal starting from the day of its establishment and committed to providing the customers wirh the total quality of excellence of products and service which is advancing every year with the experinces gained.
• Guven Metal, efforts on every stage of manufacturing from the arrival of the raw materials to the shipment of the product and later through to after sales service were rewarded quality assurance systems such as ISO 9001:2008 to guarantee the quality of our products.
• Guven Metal, uses Total Quality Management (TQM) practices to increase the quality and effectiveness of its management system as whole.

​Our Vision

• To be valued as an indispensable brand and gain the mastery with the principles we have on product, facility, confidence and quality.

Our Mission

• To offer good quality of product and facility to distinguish our customers with the leader-innovative solutions and corporate identity by considering our customers’ demands with sensibility of production and attentive of the product.

Principles

• Quality
• Analytical
• Honesty
• Reliability
• Training
• Flexibility
• Responsibility to environment
• Focus on Client
• Responsibility
• Permanent Development
• Investiveness (Creativity)
• Competitorship and Group Work

Objectives

• To perpetuate our achievements both in Turkey and international,
• To move with strong steps to be leader in Copper Wire industry, to increase our brand power and to follow up the tecnology,
• To increase our profitability in periods and grow up by keeping annual profitability,
• To cause our customers to perceive the satisfaction in every stage of sale and after sale

Quality policy

• In order to exist in market and increase our market share, offering high quality products providing our customer’s continuous satisfaciton is our main policy.
• We are fully concious that good quality product can only be manufactured through trained staff, high quality raw material and using all means of modern tecnology.
• For this purpose, to satisfy our employees training on the direction of the company’s aims and personal development.
• To obey legal regulations and the current law in our work and to conform to all related norms and customer spesifications is our policy.
• To set our quality management system as an example for the sector of our activity in continuous development of the system is our policy.
• To determine the quality image of our products in the market, providing regular flow of information with our customers is our policy.
• Continuous development of all processes efecting the quality of our products is our policy.

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1. What are cookies?

Cookies are sent to your browser when you visit a website and can be used on computers, tablets, mobile devices, etc. are text files containing small amounts of information stored on your devices. Cookies send this information back to the source website or to another website that "recognises" the cookies.

2. Why do we use cookies?

Including maximizing your user experience during your visit to our websites, providing you with personalized content that best suits your preferences, monitoring our own performance, ensuring your security and privacy during your visit to our website, storing your username and password information, and providing advertisements that are more suitable for you and your interests. We use cookies for many different purposes, including but not limited to.

3. What are the types of cookies and which cookies does GÜVEN METAL use?

Cookies are divided into two types, “permanent cookies” and “temporary cookies”. Persistent cookies are created on your first visit to the website; The "lifetime" of the cookie, ie it remains on your device for the duration of its validity or until it is deleted by you. They are reactivated each time you visit the website on your device. Temporary cookies are known as "session cookies". Temporary cookies are valid for the duration of the "browser session". The browser session starts the moment you open your internet browser window and ends when you close your browser window. All temporary cookies are deleted when you close your browser.

Cookies may also be "first party cookies" or "third party cookies". First-party cookies are cookies designed and used directly by GÜVEN METAL . Third-party cookies are used by GÜVEN METAL 's business partners, service providers, etc. These are cookies that belong to and are managed by third parties.

 Cookies are divided into four basic groups according to their functions: "strictly necessary cookies", "performance cookies", "functionality cookies" and "advertising/targeting cookies".

Strictly necessary cookies are mandatory cookies for navigating the website and taking advantage of the website's features. Without these cookies, you cannot benefit from the basic services provided on our website. These types of cookies do not collect information for marketing activities or remembering where you have been on the internet.

Performance cookies collect anonymous data for statistical purposes to determine how users use the website, they are used to improve your user experience during your visit to our website, but do not contain personal data. Without these cookies, we cannot learn how our website is performing and we cannot make the necessary corrections to give you a better user experience.

Functionality cookies allow the website to be tailored to your needs and preferences, and to remember your preferences. These cookies are used to provide user information, language and location preferences and other personal services. The information these cookies collect does not allow you to track your activities on other websites. Without these cookies, the website cannot remember your previous preferences and cannot offer you a personalized experience.

Advertising/targeting cookies collect information about your browsing habits, remember that you have visited a website, and share this information with other institutions and organizations. In this way, it allows you and the advertisements that interest you to reach you. Although these cookies can track your visits to other websites, they generally cannot identify who you really are, as there is no connection between the data collected and your profile. Without these cookies, you will end up with less content relevant to you and your interests.

4. How can I manage and delete cookies?

Generally, internet browsers are set to automatically allow the use of cookies. You can limit, block, delete cookies through the settings of your internet browser or set them to receive a warning when cookies are sent to your device. Different methods may be required for different internet browsers, you can find detailed information about this in the "Help" section of your internet browser.

If you are accessing the websites of GÜVEN METAL on different devices, you need to make sure that the "cookie settings" of your internet browser are arranged in accordance with your preferences for each device.

If you block one or more categories of cookies, we may continue to collect information with existing cookies, but the use of blocked cookies will be terminated immediately.

In any case, in the future, if the user wishes to remove the cookies stored on their computers and require their permission, they can do so by using the tools provided by the web browser for this purpose. In this context, additional information that may be required can be obtained from the links below:

5. User agreement

By continuing to use our website, you accept the placing of cookies on your device. If you do not want cookies to be placed on your device, please adjust your internet browser settings according to your preferences or stop using our website.
If you choose not to receive cookies, GÜVEN METAL does not guarantee that you can access all areas and content of our website and benefit from all services offered on our website. Removing or deleting cookies can adversely affect your user experience.

GÜVEN METAL SAN.VE TİC.LTD.ŞTİ.

DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has been signed between the following parties within the framework of the terms and conditions set forth below.

1. 'BUYER' ; (hereinafter referred to as "BUYER" in the contract)

NAME- SURNAME:
ADDRESS:

2. 'SALES PERSON' ; (hereinafter referred to as "SELLER" in the contract)

NAME- SURNAME:
ADDRESS:

By accepting this contract, the BUYER accepts in advance that if the subject of the contract approves the order, he will be under the obligation to pay the price of the order and the additional fees, if any, such as shipping fee and tax, and that he has been informed about this matter.

2. KNOWLEDGE

In the application and interpretation of this contract, the terms written below shall express the written explanations against them.
MINISTER: Minister of Customs and Trade,
MINISTRY: Ministry of Customs and Trade,
LAW: Law on Consumer Protection No. 6502,
REGULATION: Regulation on Distance Contracts (RG: 27.11.2014/29188)
SERVICE: A fee or Subject of any consumer transaction other than providing goods made or promised to be made in return for benefit,
SELLER: The company that offers or acts on behalf of the consumer within the scope of commercial or professional activities,
BUYER: Acquires a good or service for non-commercial or non-professional purposes, natural or legal person using or benefiting from,
SITE: the website of the SELLER, CUSTOMER:
the natural or legal person requesting a good or service through the website of the SELLER,
PARTIES: the SELLER and the BUYER,
AGREEMENT: the contract concluded between the SELLER and the BUYER, the
GOODS : It refers to the movable goods that are the subject of shopping and the software, sound, image and similar intangible goods prepared for use in the electronic environment.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically through the website of the SELLER.
Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.

4. SELLER INFORMATION

5. BUYER INFORMATION

Delivery person :
Delivery Address :
Phone :
Fax :
Email/username :

6. ORDERING PERSON INFORMATION

Name / Surname / Title :
Address :
Phone :
Fax :
Email/username :

7. CONTRACT SUBJECT PRODUCT / PRODUCTS INFORMATION

1. The basic features of the Good/Product/Products/Service (type, quantity, brand/model, color, number) are published on the website of the SELLER. If the campaign is organized by the seller, you can examine the basic features of the relevant product during the campaign. Valid until the campaign date.
2. Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
3. The sales price of the goods or services subject to the contract, including all taxes, is shown below.

Payment Method and Plan
Delivery Address
Delivery Person
Invoice Address
Order Date
Delivery Date
Delivery Method

     4. The shipping fee, which is the shipping cost of the product, will be paid by the BUYER.

8. INVOICE INFORMATION

Name/Surname/Title :
Address :
Phone :
Fax :
E-mail/username :
Invoice delivery : The invoice will be delivered to the invoice address along with the order at the time of order delivery.

9. GENERAL PROVISIONS

1. The BUYER accepts, declares and undertakes that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER and that he is informed and gives the necessary confirmation in the electronic environment. of the BUYER; He/she accepts, declares and undertakes that he/she confirms the Preliminary Information in electronic environment, has obtained the address to be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic features of the ordered products, the price of the products including taxes, payment and delivery information accurately and completely. .
2. Each product subject to the contract is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
3. The SELLER undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order, and with the warranty documents, user manuals, if any, with the information and documents required for the job, free from all kinds of defects, and to perform the work in accordance with the standards, in accordance with the principles of accuracy and honesty. It accepts, declares and undertakes to protect and increase the quality of service, to show the necessary care and attention during the performance of the work, to act with prudence and foresight.
4. The SELLER may supply a different product of equal quality and price, by informing the BUYER and by obtaining its explicit approval, before the contractual performance obligation expires.
5. The SELLER accepts, declares and undertakes that if it becomes impossible to fulfill the product or service subject to the order, it will notify the consumer in writing within 3 days from the date of learning of this situation, and will return the total price to the BUYER within 14 days.
6. The BUYER accepts, declares and undertakes that he/she will confirm this Agreement electronically for the delivery of the product subject to the contract, and that if the contract product price is not paid for any reason and/or is canceled in the bank records, the SELLER's obligation to deliver the contract product will end.
7. After the delivery of the product subject to the contract to the person and/or organization at the address indicated by the BUYER or the BUYER, as a result of the unfair use of the BUYER's credit card by unauthorized persons, if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution. It accepts, declares and undertakes that it will return it to the SELLER within 3 days at the SELLER's expense for shipping.
8. The SELLER accepts, declares and undertakes to notify the BUYER if the product subject to the contract cannot be delivered in due time due to force majeure situations that develop beyond the will of the parties, are unpredictable and prevent and / or delay the fulfillment of the obligations of the parties. The BUYER also has the right to demand from the SELLER the cancellation of the order, the replacement of the product subject to the contract with its precedent, if any, and/or the delay of the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, the product amount is paid to him in cash and in full within 14 days in the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. BUYER,
9. The SELLER's address, e-mail address, fixed and mobile phone lines and other contact information specified by the BUYER in the registration form on the site or updated later by him, via letter, e-mail, SMS, phone call and other means, communication, marketing, notification and has the right to reach the BUYER for other purposes. By accepting this contract, the BUYER accepts and declares that the SELLER may engage in the above-mentioned communication activities.
10. The BUYER shall inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The responsibility of carefully protecting the goods/services after delivery belongs to the BUYER. If the right of withdrawal is to be used, the goods/services should not be used. The invoice must be returned.
11. If the BUYER and the credit card holder used during the order are not the same person, or if a security vulnerability is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER shall provide the identity and contact information of the credit card holder, the statement of the previous month of the credit card used in the order. or request the BUYER to submit a letter from the bank of the card holder stating that the credit card belongs to him. The order will be frozen until the BUYER provides the information/documents subject to the request, and if the aforementioned demands are not met within 24 hours, the SELLER has the right to cancel the order.
12. The BUYER declares and undertakes that the personal and other information provided while subscribing to the website belonging to the SELLER are true, and that the SELLER will immediately indemnify all damages, in cash and in advance, upon the first notification of the SELLER, due to the falseness of this information.
13. The BUYER accepts and undertakes in advance to comply with the provisions of the legal regulations and not to violate them while using the website of the SELLER. Otherwise, all legal and penal liabilities to arise will bind the BUYER completely and exclusively.
14. The BUYER may not use the SELLER's website in any way that disrupts public order, violates general morality, disturbs and harass others, for an unlawful purpose, and infringes on the material and moral rights of others. In addition, the member cannot engage in activities (spam, virus, trojan horse, etc.) that prevent or make it difficult for others to use the services.
15. Links to other websites and/or other content that are not under the control of the SELLER and/or owned and/or operated by other third parties may be given over the website of the SELLER. These links have been placed for the purpose of facilitating the redirection of the BUYER and do not support any website or the person operating that site and do not constitute any guarantee for the information contained in the linked website.
16. The member who violates one or more of the articles listed in this contract will be personally and criminally responsible for this violation and will keep the SELLER free from the legal and penal consequences of these violations. Moreover; In the event that the incident is referred to the legal field due to this violation, the SELLER reserves the right to claim compensation against the member due to non-compliance with the membership agreement.

10. RIGHT OF WITHDRAWAL

1. BUYER; In the event that the distance contract is related to the sale of goods, the product itself or the person / organization at the address indicated, within 14 (fourteen) days from the date of delivery, on the condition of notifying the SELLER, he can use his right to withdraw from the contract by rejecting the goods without taking any legal or criminal responsibility and without giving any reason. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.
2. In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" in this contract. If this right is exercised, 

1. The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
2. return form,
3. The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt, to the BUYER within 10 days at the latest, from the receipt of the withdrawal notification, and to return the goods within 20 days.
5. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.
6. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

11. PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL

It is not possible to return data recording and data storage devices, computer consumables, if the package has been opened by the BUYER as per the Regulation. In addition, before the expiry of the right of withdrawal, it is not possible to use the right of withdrawal regarding the services that have been started with the approval of the consumer, as per the Regulation.
In order to return cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.), their packages are unopened, untested, intact. and they must be unused.

12. CASE OF DEFERRED AND LEGAL CONSEQUENCES

The BUYER accepts, declares and undertakes that he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and be liable to the bank in case of default in the case of making the payment transactions with a credit card. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER and in any case, if the BUYER defaults due to its debt, the BUYER accepts, declares and undertakes that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

13. COMPETENT COURT

Complaints and objections in disputes arising from this contract, consumer problems in the place where the seller is located or where the consumer transaction is made, within the monetary limits specified in the law below, will be made to the arbitral tribunal or the consumer court. Information on the monetary limit is below:
Effective from 28/05/2014:

1. To district consumer arbitration committees in disputes whose value is less than 2,000,00 (two thousand) TL, as per Article 68 of the Law No. 6502 on the Protection of Consumers,
2. Provincial consumer arbitration committees in disputes with a value less than 3,000,00 (three thousand) TL,
3. In the provinces with metropolitan status, applications are made to the provincial consumer arbitration committees in disputes between 2,000,00 (two thousand) TL and 3,000,00 (three thousand) TL.

This Agreement is made for commercial purposes.

14. ENFORCEMENT

When the BUYER makes the payment for the order placed on the Site, it is deemed to have accepted all the terms of this contract. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this contract has been read and accepted by the BUYER on the site before the order is fulfilled.

SELLER:
BUYER:
DATE:

Any user who visits the Guven Metal web site will be deemed to have read and accepted the terms of use in the Terms of Use:

• Copyrights: All content of www.guvenmetal.com and www.guvenmetal.com.tr; All content compilations based on collection, editing and montage of site, logo, text, graphic, pictures, photographs, figures, technical drawings, audio clips, animation, video and music records, software, program codes, external appearance, design, system and technical elements , Industrial design, including but not limited to any and all rights attached to it, are the sole and current TC Legislation, international copyright and trademark laws and international agreements.
   
• Reproduction, transfer, duplication, alteration, storage, transfer, posting, distribution, transfer, re-publication of any of the above-mentioned elements, in whole or in part, directly or indirectly, in whole or in part, without the express written consent of Guven Metal, However, it is forbidden to facilitate the promotion, the sale, the promotion, the adaptation, the processing, the representation, the commercialization, the sale or the promotion of the above mentioned acts. However, the users can download materials for their personal and non- Wallpaper, Screen Saver, Promotional Film, and Brochures that are allowed to be downloaded from the site by the user. This site, or any part thereof, may not be copied, Abuse for a purpose is prohibited.
   
• Guven Metal reserves the right to change the content on its web site at its discretion, at any time, at any time for any content provided to the user. Any precautions have been taken to ensure that the website is free of errors and no warranties are made with respect to any errors that may be present or present on the site.
   
• Privacy Policy: When you visit the Guven Metal web site, some information about your visit is collected and recorded. This information includes the time and duration of your visit, the pages you watch on our site, and the name of your internet service provider, the site you visited just before you came to our site. This information is only used to measure site activity and generate ideas to improve our situ- ation and to improve our customer relationships.
   
• In order to ensure that the website is free from viruses, trojans and similar software, the user is obliged to supply its own virus protection system and to provide the necessary protection in order to ensure the ultimate security, together with precautions taken within the available possibilities. In this context, the user accepts responsibility for any errors that may occur in their software and operating systems, and for their direct or indirect consequences, as the user enters the website.
   
• In the event that an official criminal complaint or official inquiry from the official authorities and / or any electronic sabotage or assault that prevents the user from working with Guven Metal's systems or altering its function is detected, Guven Metal will notify the user of his identity and investigate the legal information Have the right to be present.
   
• In disputes that may arise between users and Guven Metal, Guven Metal electronic records will be accepted as evidence. Gaziantep courts and executive offices shall be authorized to resolve such disputes and the dispute shall be resolved in accordance with the laws of the Republic of Turkey.

Guven Metal reserves the right to change, renew or cancel any of the Website Terms of Use without notice. Any provision that is amended, renewed or abolished shall be binding on all users at the time of publication. The user has accepted the above conditions by entering the Guven Metal website.

GÜVEN METAL SAN.VE TİC.LTD.ŞTİ.

1. Parties

a)   Sanayi Mah., which carries out the activities of the website  www.guvenmetal.com.tr . 60001 No. Cad. Güven Metal, located at No:47 Şehitkamil / Gaziantep (hereinafter referred to as “ GÜVEN METAL SAN.VE TİC.LTD.ŞTİ ”).  

b) Internet user who is a member of  www.guvenmetal.com.tr   website ("Member")

2. Subject of the Contract

 The subject of this Agreement is to determine the terms of use of the member from the website of Güven Metal, www.guvenmetal.com.tr .  

3. Rights and Obligations of the Parties

3.1.   The member  declares and undertakes that the personal and other information provided while becoming a member of the www.guvenmetal.com.tr website is correct before the law, and that Guven Metal will indemnify all damages incurred due to the untrueness of this information.   

3.2.   The member cannot give the password given to him by Güven Metal to other persons or organizations, the member's right to use the said password belongs to himself. Guven Metal reserves the right to claim all kinds of compensation and other claims arising from such unauthorized use against all claims and demands that may be brought against Guven Metal by third parties or authorized authorities, with all responsibility that may arise for this reason.

3.3.   The member accepts and undertakes in advance to comply with the provisions of the legal regulations and not to violate them while using the www.guvenmetal.com.tr website. Otherwise, all legal and penal obligations to arise will bind the member completely and exclusively.    

3.4.   The member may not use the www.guvenmetal.com.tr  website in a way that disrupts public order, violates public morals, disturbs and harass others, for an unlawful purpose, infringing on the intellectual and copyright rights of others. In addition, the member cannot engage in activities (spam, viruses, trojan horses, etc.) and transactions that prevent or make it difficult for others to use the services. 

3.5.  The ideas and thoughts expressed, written and used by the members on the www.guvenmetal.com.tr   website are entirely the personal opinions of the members and bind the owner of the opinion. These views and thoughts have no interest or connection with Güven Metal. Güven Metal does not have any responsibility for the damages that the member may incur due to the ideas and opinions expressed by the member, and the damages that the member may suffer due to the ideas and opinions expressed by the third parties. 

3.6.   Güven Metal will not be liable for unauthorized reading of member data and for any damage to member software and data. The Member  has agreed in advance not to claim compensation from Güven Metal for any damage he may incur due to the use of the www.guvenmetal.com.tr   website.

3.7.   The member agrees not to access or use other internet users' software and data without permission. Otherwise, the legal and penal responsibilities arising from this will belong to the member completely.

3.8.   The member who violates one or more of the articles listed in this membership agreement is personally liable criminally and legally for this violation and will keep Güven Metal free from the legal and penal consequences of these violations. Moreover; Guven Metal reserves the right to claim compensation against the member for non-compliance with the membership agreement, in case the case is referred to the legal field due to this violation.

3.9.   Güven Metal always has the right to unilaterally delete the membership of the member and delete the files, documents and information of the customer when necessary. The member business accepts this savings in advance. In this case, Güven Metal has no responsibility.

3.10.   The software and design of the www.guvenmetal.com.tr   website is the property of Güven Metal, and the copyright and/or other intellectual property rights regarding them are protected by the relevant laws   and cannot be used, acquired or changed by the member without permission. Other companies and their products mentioned on this website are trademarks of their owners and are also protected under intellectual property rights.

3.11.   Name and Internet Protocol (IP) address of the Internet service provider used by Güven Metal for the improvement and development of the www.guvenmetal.com.tr   website and/or to access the site within the framework of legal regulations, the date and time the site was accessed, the pages accessed while on the site and some information such as the Internet address of the Web site that provides a direct connection to the site.  

3.12.   Guven Metal may use the personal information of the members to provide better service to its users, to improve its products and services, to facilitate the use of the site, to work on the special preferences and interests of its users. Güven Metal reserves the right to keep a record of the member's actions on the www.guvenmetal.com.tr  website.  

3.13.  To Güven Metal The member declares and accepts that he/she allows product and service promotions, advertisements, campaigns, advantages, surveys and other customer satisfaction applications by all companies that are affiliates of Güven Metal (UPM) within the scope of the applications in force and / or to be implemented. The member, while becoming a member of Güven Metal and/or in other ways, to collect the personal and shopping information and shopping and/or consumer behavior information that he/she has given in the past and/or will give in the future for the above purposes, to share them with all UPM affiliate companies, Güven Metal and UPM affiliate declares and accepts that it allows its use and archiving by all companies. Unless the member notifies otherwise, data is collected and shared with all UPM affiliate companies, even when the membership ends, Guven Metal and UPM declare and accept that it is allowed to be used and archived by all its subsidiaries. The member declares and accepts that he/she allows all companies affiliated with Güven Metal and UPM to contact him using communication channels such as internet, telephone, SMS, etc., unless otherwise stated. The member shall not claim any direct and/or indirect material and/or moral, negative and/or positive, in short, any damages due to the collection, sharing, use, archiving and accessing of the above-mentioned information and shall not hold the companies affiliated with Güven Metal and UPM liable. declares and accepts. If the member wishes to change their data sharing preferences, they can forward this request to Güven Metal's customer service call centers.

3.14.   Guven Metal, when the member's personal information is requested as a legal obligation or (a) to act in accordance with legal requirements or to comply with legal proceedings notified to Guven Metal; (b) Guven Metal and Guven Metal website may disclose when it believes in good faith that it is necessary to protect and defend the rights and property of its family.

3.15.   Precautions have been taken to ensure that the Güven Metal website is free of viruses and similar software. In addition, in order to ensure ultimate security, the user must supply his own virus protection system and provide the necessary protection. In this context, by entering the Güven Metal website, the member is deemed to have accepted that he is responsible for all errors that may occur in his own software and operating systems and their direct or indirect consequences.

3.16.   Güven Metal reserves the right to change the content of the site at any time, to change or terminate any service provided to users, or to delete the user information and data registered on the Güven Metal website.

3.17.   Güven Metal can change, update or cancel the terms of the membership agreement at any time without the need for prior notice and/or warning in any form or form. Any provision changed, updated or repealed will be valid for all members at the date of publication.

3.18.   The parties accept and declare that all computer records of Guven Metal will be taken as the sole and true exclusive evidence, in accordance with HUMK article 287, and that the said records constitute a contract of evidence.

 4. Termination of Contract

This agreement will remain in effect until the member cancels his membership or his membership is canceled by Güven Metal. Guven Metal will be able to terminate the contract unilaterally by canceling the membership of the member in case the member violates any provision of the membership agreement.

5. Settlement of Disputes

Gaziantep Courts and Enforcement Offices are authorized in disputes related to this contract.

6. Enforcement

Membership registration means that the member has read all the articles in the membership agreement and accepted the articles in the membership agreement. This Agreement was concluded at the time of the member's membership and entered into force mutually.

• Data Officer and Representative

In accordance with the Law No. 6698 on the Protection of Personal Data (Kanun Law No. 6698 ”), your personal data; as data responsible.

• Purpose of Personal Data Processing

The personal data collected are customized and offered to you according to your liking, usage habits and needs of the products and services offered by our company; To carry out the necessary activities by the business units in order to benefit you from the products and services offered by our Company; Ensuring the legal and commercial security of persons who have business relations with our Company; Determination, determination and implementation of our company's commercial and business strategies; For the purpose of protecting the commercial reputation and confidence of our Company, it shall be processed within the framework of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law on KVK within the framework of conducting the commercial activities of our Company.

• To whom and for what purpose personal data can be transferred

Your personal data, for the purposes mentioned above; supervisory and regulatory authorities, relevant public institutions, professional organizations and similar organizations, and the persons or organizations permitted by the provisions of the Turkish Commercial Code and other relevant legislation, within the scope of their legal authority limited to legally authorized public and / or private legal entities, partners, customers, suppliers, shareholders, affiliates, consultants, auditors and / or service providers may be transferred within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law no. 6698. .

• Method of Personal Data Collection and Legal Reason

Your personal data, any verbal, written or electronic media by our company, for the purposes mentioned above; in order to provide and develop the products and services offered and to carry out our commercial activities and to fulfill our Company's contractual and legal responsibilities in a complete and accurate manner. Your data collected through various methods related to this described in our Lighting Text, surveys, websites, employees and agencies, mobile applications and similar channels and for different legal reasons, within the scope of the conditions and purposes listed in articles 5 and 6 of KVKK, and (III).

• Rights of the Personal Data Holder, as enumerated in Article 11 of the KVK Law

If you, as owners of personal data, submit your requests for the exercise of your rights under Article 13 of the KVKK to our Company by the methods set out below, they will conclude as soon as possible according to their qualifications and free of charge within thirty days of the date on which the request is received. However, if the transaction requires additional cost, our company may ask the data owner to apply the fees in the tariff determined by the board. In this context, personal data holders;

1. To learn whether personal data is processed,
2. Request information if personal data is processed,
3. Learning the purpose of processing personal data and whether they are used in accordance with their purpose,
4. Knowing the third parties to whom personal data is transferred at home or abroad,
5. To request correction of personal data in case of incomplete or incorrect processing,
6. To request the deletion or destruction of personal data in accordance with the conditions provided for in Article 7 of the Law,
7. Requesting the notification of transactions carried out in accordance with Articles 5 and 6 to third parties to whom the personal data are transmitted,
8. Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
9. In the event that the personal data is damaged due to unlawful processing, it has the right to demand the damages.

Pursuant to Article 13 (1) of the KVKK, you may submit your requests regarding the exercise of your rights mentioned above to us in writing or other methods determined by the Board. In case new application methods are determined by the Personal Data Protection Board, these methods will be announced by our Company.

In this context, the applications you make in writing to our company, using the attached (or link ) Application Form; wet a signed copy of the form must be submitted by registered mail, the notary channel, or 5070 of the application form No. Electronic Signature, which is defined in the Law "secure electronic signature" with the signing of our company to the registered e-mail address   This email address is being protected from spambots. You need JavaScript enabled to view it.   or other kvkk'n to be determined methods.

Annex:    Please click for the application form.

APPLICATION FORM

The Personal Data Protection Law No. 6698 (KVKK) provides personal data holders who are identified as 'Related Persons' with certain rights regarding the processing of their personal data in article 11 entitled 'Rights of the Person concerned'. In this context, the Applicant should submit the applications to our Company as Data Officer in writing or other methods determined by the Personal Data Protection Board in order to use these rights in accordance with Article 13 of the KVKK. 
Applications to be made in writing to our Company, using this form;

• By registered registered letter,
• Through a notary public,
• This form should be signed with the “secure electronic signature olan defined in the Electronic Signature Law No. 5070 and forwarded to our registered e-mail address. This email address is being protected from spambots. You need JavaScript enabled to view it.

Our Company shall conclude requests for the exercise of the rights under Article 13 of the Law communicated to it free of charge as soon as possible and at the latest within thirty days from the date on which the request is received . However, in case the transaction requires additional cost, our Company may request the fees in the tariff determined by the Board from the applicant. If our company accepts the request or rejects it by explaining the reason, it will notify the person in writing or electronically.
If the information and documents provided by the data owner are incomplete or incomprehensible, our Company may request information / documents to clarify the application or to determine whether the person is the actual owner of the personal data subject to the application or to ensure the security of the data; will be able to ask additional data / questions to the personal data owner about his / her application.

GUVEN METAL SAN.VE TIC.LTD.STI. 

1. Consumer's Right of Withdrawal in Installment Sales Contracts;

Provisions regarding sales in installments are regulated in Article 17 of the Law, and the right of withdrawal is regulated in Article 18.
The Regulation on Contracts for Sale by Installments was published in the Official Gazette dated 14.01.2015.

According to this;

right of withdrawal

1. The consumer has the right to withdraw from the sales contract in installments within seven days without giving any reason and without paying any penalty.
2. The duration of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.
3. In the contracts where the delivery of goods and the performance of services are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied.
4. It is sufficient that the notification regarding the exercise of the right of withdrawal is addressed to the seller or supplier in writing or with a permanent data storage device within the period of the right of withdrawal. The seller or the provider is obliged to prove that the consumer has been informed about the right of withdrawal.
5. If the seller has delivered the goods to the consumer within the withdrawal period, the consumer may use the goods only to the extent required by an ordinary review. The regular review includes the initial inspection of the property. In case the goods are used as usual, the consumer cannot use the right of withdrawal.
6. Before the expiry of the right of withdrawal, the consumer cannot use the right of withdrawal in the service contracts where the performance of the service has started with the approval of the consumer.
7. The right of withdrawal cannot be exercised in financial leasing transactions where the consumer finds the seller.
8. The provisions of the right of withdrawal in favor of the consumer regarding other contracts regulated in the law are reserved.

Consequences of exercising the right of withdrawal

1. In the event that the consumer exercises his/her right of withdrawal, the seller or the supplier is obliged to return the price received within seven days from the date of receipt of the withdrawal notification and any document that puts the consumer in debt, without incurring any expense to the consumer.
2. The consumer, who uses the right of withdrawal, is obliged to return the contractual goods to the seller within seven days from the date of using the right of withdrawal. Otherwise, the consumer is deemed not to have used his right of withdrawal.
3. In case of exercising the right of withdrawal, the consumer has to bear the costs of returning the goods.

2. Consumer's Right of Withdrawal in Distance Contracts,

Provisions regarding Distance Contracts are explained in Article 48 of the Law.
Distance contracts, like contracts made outside the workplace, also contain some risks for the consumer. While the determining feature in contracts concluded outside the workplace is that the parties physically meet outside of ordinary contracting places such as a store, the decisive feature in distance contracts is that the parties never meet. The consumer, who concludes the contract from home via telephone, internet, letter, etc., does not even see the face of the seller or provider. As a matter of fact, the problem in such contracts is that the contract of sale is concluded without much thought, without adequate knowledge of the details of the contract and the performance, without comparing the contract conditions for the same type of goods or services offered in the market, without seeing the goods at all.
The Regulation on Distance Contracts was published in the Official Gazette dated 27.11.2015   .

According to this regulation, the Consumer's Right of Withdrawal and the Obligations of the Parties are determined as follows.

right of withdrawal

1. The consumer has the right to withdraw from the contract within fourteen days without giving any reason and without paying any penalty.
2. The duration of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods.
3. In determining the period of the right of withdrawal;

1. The day on which the consumer or the third party determined by the consumer receives the last goods, for the goods that are the subject of a single order and delivered separately,
2. For goods consisting of more than one piece, the day when the consumer or the third party determined by the consumer receives the last piece,
3. In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods  is taken as a basis.
4. The delivery of the goods by the seller to the carrier is not considered as a delivery to the consumer.
5. In contracts where the delivery of goods and the performance of services are made together, the provisions of the right of withdrawal regarding the delivery of goods are applied.

Incomplete information

1. The seller or the provider is obliged to prove that the consumer has been informed about the right of withdrawal. If the consumer is not properly informed about the right of withdrawal, he is not bound to use the right of withdrawal for fourteen days. In any case, this period expires one year after the end of the withdrawal period.
2. In the event that the necessary notification about the right of withdrawal is made within one year, the fourteen-day right of withdrawal begins to run from the day this notification is duly made.

Use of the right of withdrawal

1. It is sufficient to send the notification that the right of withdrawal has been exercised to the seller or provider, in writing or with a permanent data storage, before the right of withdrawal expires.
2. In the exercise of the right of withdrawal, the consumer can use the form in the Annex or make a clear statement of the decision to withdraw. The seller or the provider may also offer an option on the website so that the consumer can fill out this form or send the withdrawal statement. In the event that consumers are given the right of withdrawal via the website, the seller or provider must immediately convey to the consumer the confirmation that the withdrawal requests submitted by the consumers have been received.
3. In sales made via voice communication, the seller or the provider has to send the form in the Annex to the consumer, at the latest, until the goods are delivered or the service is rendered. The consumer can use this form to use the right of withdrawal in such sales, as well as the methods in the second paragraph.
4. The burden of proof regarding the exercise of the right of withdrawal in this article belongs to the consumer.

Obligations of the seller or supplier

1. The seller or the supplier is obliged to return all collected payments, including the delivery costs of the goods, if any, within fourteen days from the date on which the notification regarding the use of the consumer's right of withdrawal is received.
2. The seller or the provider must make all the repayments specified in the first paragraph at once, in accordance with the payment instrument used by the consumer and without incurring any expense or obligation to the consumer.
3. In the exercise of the right of withdrawal, if the goods are sent back through the carrier specified by the seller for return, the consumer cannot be held responsible for the costs related to the return, within the scope of subparagraph (g) of the first paragraph of Article 5. In the event that the seller does not specify any carrier for the return in the preliminary information, no charge can be claimed from the consumer for the return cost. In the event that the carrier specified in the preliminary notification for the return does not have a branch in the consumer's location, the seller is obliged to ensure that the goods to be returned are received from the consumer without demanding any additional costs.

Obligations of the consumer

1. Unless the seller or the supplier makes an offer to take the goods back, the consumer is obliged to return the goods to the seller or the supplier or the person authorized by him within ten days from the date of the notification regarding the use of the right of withdrawal.
2. If the consumer uses the product in accordance with its operation, technical specifications and usage instructions within the withdrawal period, it is not responsible for the changes and deteriorations that occur.

The effect of the use of the right of withdrawal on ancillary contracts

1. Provided that the provisions of Article 30 of the Law are reserved, ancillary contracts automatically terminate if the consumer exercises his right of withdrawal. In this case, the consumer is not obliged to pay any costs, compensation or penal clauses, except for the cases specified in the second paragraph of Article 13.
2. The seller or the provider must immediately notify the third party, who is a party to the subcontract, that the consumer has exercised his right of withdrawal.

Exceptions to the right of withdrawal

1. Unless agreed otherwise by the parties, the consumer cannot use the right of withdrawal in the following contracts:

1. Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
2. Contracts for goods prepared in line with the consumer's wishes or personal needs.
3. Contracts for the delivery of perishable or expired goods.
4. From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
5. Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
6. Contracts for books, digital content and computer consumables offered in material environment if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
7. Contracts for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription contract.
8. Contracts for accommodation, transportation, car rental, food and beverage supply, and leisure time for entertainment or recreation, which must be made on a certain date or period.
9. Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.
10. Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.